Contact Information
Contact us by Email, Telephone or Snail mail
We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.
We have provided a number of ways for our Customer Care team to help you:
For product information or assistance:
parts@castawayrv.com
For service inquiries or assistance:
service@castawayrv.com
For customer support or assistance:
contact@castawayrv.com
We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.
Please send any specific information about your request so we can direct it to the appropriate people:
909-889-3321 - Castaway RV
909-386-7434 - Penske Truck Rentals
Hours:
| Sunday | CLOSED |
| Monday | CLOSED |
| Tuesday | 8:30am to 5:00pm (PST) |
| Wednesday | 8:30am to 5:00pm (PST) |
| Thursday | 8:30am to 5:00pm (PST) |
| Friday | 9:30am to 6:00pm (PST) |
| Saturday | 8:30am to 5:00pm (PST) |
Federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.
Send your inquiries to:
- Castaway RV Storage & Service
- Attention: Customer Care Center
- 26068 5th St.
- San Bernardino, CA 92410
- USA
